取消訂閱說明
輕鬆取消自動訂閱服務。
如何取消訂閱?
情境1:
如果您購買的產品需要使用帳戶ID和密碼登錄以激活,則這是一種會員產品。您可以按照以下步驟自行在 TopMediai 會員中心取消訂閱。
Step 2:步驟2:請選擇「我的產品」,您將看到您購買的所有產品。
![Step 1:Please select My Product, and you will see all the products you purchased](https://images.topmediai.com/topmediaitw/assets/cancel-subscription/step_2.png)
![Step 1:Please select My Product, and you will see all the products you purchased](https://images.topmediai.com/topmediaitw/assets/cancel-subscription/step_mobile_2.png)
步驟3:請選擇要取消訂閱的產品,然後點擊 取消訂閱。
![Step 3:Please choose the product that you want to cancel the subscription with and then click Cancel Subscription](https://images.topmediai.com/topmediaitw/assets/cancel-subscription/step_3.png)
![Step 3:Please choose the product that you want to cancel the subscription with and then click Cancel Subscription](https://images.topmediai.com/topmediaitw/assets/cancel-subscription/step_mobile_3.png)
步驟4:請點擊 獲取,然後您的帳戶電子郵件將收到驗證碼。
![Step 1:Please log into the TopMediAi Member Center](https://images.topmediai.com/topmediaitw/assets/cancel-subscription/step_4_1.png)
![Step 4:Please click Get, then your account email will receive a verification code.](https://images.topmediai.com/topmediaitw/assets/cancel-subscription/step_4_2.png)
步驟5:請輸入辨識碼,然後點擊 立即取消訂閱。然後您的訂閱將被取消。
![Step 5:Please enter the Verification Code and click Cancel Subscription Now. Then your subscription will be canceled.](https://images.topmediai.com/topmediaitw/assets/cancel-subscription/step_5.png)
情境2:
如果您忘記您的初始帳戶密碼或由於其他未知原因無法登錄您的會員帳戶以進行取消,請聯繫客戶服務,我們可以為您取消訂閱並發送取消通知到您的電子郵件帳戶。